The Customer Service Hall of Shame

“These companies topped a list of more than 400 nominated by MSN Money readers. An MSN Money-Zogby poll ranked the ‘Bottom 10,’ and the ‘winner’ is . . .

Who hasn’t gotten lost on an automated phone line, wandered aimlessly around a store trying to find a sales clerk or waited hours for the repair technician who never comes?”…. <More>

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Filed under Bannaga, Product Development, Smart Living, Social Issues

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