Six Sigma Still Pays Off At Motorola

Six Sigma and innovation don’t have to be a cultural mismatch. At Nortel Networks, CEO Mike S. Zafirovski, a veteran of both Motorola and Six Sigma stalwart General Electric Co., has installed his own version of the program, one that marries concepts from Toyota Motor’s lean production system. The point, says Joel Hackney, Nortel’s Six Sigma guru, is to use Six Sigma thinking to take superfluous steps out of operations. Running a more efficient shop, he argues, will free up workers to innovate.“…. <More> 

See also NPS: The Next Six Sigma?

 

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